Legal Information

Privacy Policy

Learn how we collect, use, and protect your data when you use our digital and IT services.

Our Promise: Transparency First

We believe legal documents shouldn't be confusing. While the detailed terms are outlined below, our core philosophy is simple: We only collect data that helps us deliver better IT & digital services to you. We never sell your personal information to third parties, and we protect your data using enterprise-grade security protocols. Your trust is our biggest asset.

Contents

1. Introduction

This Privacy Policy describes the policies and procedures of SGK Technosoft ("We", "Us", or "Our") regarding the collection, use, and disclosure of Your information when You use our Website and IT Services. By accessing or using our Services, You agree to the data practices described in this document. We respect your privacy rights and are committed to protecting them.

2. Data We Collect

Personal Data

When you request a quote, apply for a job, or contact us, we may ask for certain personally identifiable information, which may include:

  • Full Name and Email Address
  • Phone Number and WhatsApp Details
  • Business Name and Address
  • Professional Resumes (for job applicants)
Automated Usage Data

Like most modern websites, our servers automatically collect basic diagnostic data when you visit. This includes your IP address, browser type, pages visited, time spent on pages, and device information. This data is strictly used for analytics and performance optimization.

3. How We Use Your Data

We do not sell your data. Your information is used strictly for the following operational purposes:

Service Delivery

To manage your IT projects, provide AMC support, and fulfill contractual obligations.

Communication

To contact you regarding updates, quotes, invoices, and urgent technical support.

Analytics

To analyze traffic patterns and improve the user experience of our website.

Recruitment

To process job applications and contact potential candidates for interviews.

4. Cookies & Tracking

We use Cookies to track activity on our Website and hold certain information. You can instruct your browser to refuse all Cookies, but some parts of our Service may not function properly without them.

Our Cookies are primarily Session Cookies (which delete when you close your browser) to ensure security during active sessions, and Analytics Cookies to help us understand how visitors interact with our content.

5. Data Security

As an IT infrastructure company, we take security seriously. We implement robust SSL encryption, parameterized database queries, and secure server environments to protect your Personal Data against unauthorized access. However, please remember that no transmission over the Internet is 100% secure.

6. Have Questions?

If you have any concerns regarding how we handle your privacy, our team is always ready to assist you.

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